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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alisa Turner

Alisa Turner

July 27, 2026

5  out of  5
rating by Alisa Turner
"I have been with Suzanne Whitworth- State Farm Insurance for a few year.It has been a very good experience. You walk in the door of they office and the staff is always ready to help"
We responded:
"Alisa- Awww Thank you! You are one of our favorites 🩷"
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Kelcie Fried

July 22, 2026

5  out of  5
rating by Kelcie Fried
"Matthew is the most helpful and patient rep I’ve ever had the pleasure of meeting. He took the time to provide honest and thorough answers to all of my questions. His attentiveness and genuine caring made me feel confident in my decision to switch to State Farm."
We responded:
"Kelcie, this is such a kind (and very accurate) review for Matthew. Thank you for taking the time to give ⭐️⭐️⭐️⭐️⭐️! Thank you! "
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Samantha

July 22, 2026

5  out of  5
rating by Samantha
"I recently contacted the office to inquire about establishing new policies for my vehicles and home. I was connected with an outstanding agent, Matthew. He was beyond knowledgeable. He was patient and took the time to understand my needs and educate me on what will work best. I was so thrilled to encounter such amazing, kind and compassionate service. Thank you!"
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Samantha Gongaware

July 22, 2026

5  out of  5
rating by Samantha Gongaware
"Zach was extremely helpful and saved our family of 7 a substantial amount of money. We are so appreciative of his professionalism and integrity throughout the process of changing insurance companies."
We responded:
"This is one of the best parts of Zach’s day: helping families save money! We appreciate the review! Thank you!😊 "
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Donald Gongaware

July 22, 2026

5  out of  5
rating by Donald Gongaware
"Zack was great. Very helpful and knowledgeable. 10/10 would recommend."
We responded:
"We agree! Zach is great! Thank you for the 5 ⭐️ review Mr. Gongaware! "
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RealAstronaut

July 15, 2026

5  out of  5
rating by RealAstronaut
"Great, small town business. Love the Christian virtues + Friendly staff."
We responded:
"What an awesome review! Thank you so much! 😊 "
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Elizabeth Ortiz

July 15, 2026

5  out of  5
rating by Elizabeth Ortiz
"Super helpful and responsive!"
We responded:
"Hi Miss Elizabeth! We strive to be both helpful and responsive. Glad you had this remarkable experience. We Appreciate You!"
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Eva Lewis

July 15, 2026

5  out of  5
rating by Eva Lewis
"Professional and responsive agent and staff."
We responded:
"Thank you for the 5 ⭐️ review Miss Eva! We appreciate you! Come see us soon! "
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Sarah B

July 11, 2026

3  out of  5
rating by Sarah B
"Disappointed that our rates continued to rise without an acceptable explanation. For the three years we had our auto, home, and rental policies through Suzanne Whitworth State Farm Agency we received poor customer service, including lack of response to returning phone calls and emails. One shining light at the agency was Matthew. We have finally moved to another agency and are hopeful our business and loyalty will be appreciated."
We responded:
"Sarah - thank you for the kind words regarding Matthew. His patience is surely noteworthy and we are blessed to have him. Insurance rates are set by State Farm Corporate and approved by the State of Georgia. Rates are variable and determined by many factors including age of vehicle and safety feature discounts. Although there were many returned calls and emails between you, my office manager and myself, they did not lead to a resolution that included you staying with State Farm. As I explained in email, these types of respectful interactions allow us to provide timely feedback to State Farm Corporate. Thank you for the time we served your family. "
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Sammy Harris

July 9, 2026

5  out of  5
rating by Sammy Harris
"Love the people, great service, can't beat there rates just all around great people."
We responded:
"Sammy - we love you and Stella! Thanks for the sweet review. Happy New Year!"
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Emily Rios

July 9, 2026

5  out of  5
rating by Emily Rios
"Matthew has been amazing with keeping in touch with me during my move and transferring everything over. He has been patient enough to go over the policies in detail to make sure I understand it all. Thanks for everything!"
We responded:
"Emily- we are so happy to hear about your move to GA. Matthew enjoys working with State-To-State transfers and is happy to help. We appreciate you! "
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Addison Edwards

July 9, 2026

5  out of  5
rating by Addison Edwards
"So helpful and very welcoming"
We responded:
"Thank you Addison! Please come back soon and bring Oakley too! 😍"
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Brian Switzer

July 6, 2026

5  out of  5
rating by Brian Switzer
"The best agents you could ever ask for in insurance!!!! I will have them for my insurance till the day I die !! I assure you on that !!"
We responded:
"Brian, you are one of the best customers we could ask for 😉 We appreciate you! "
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Denee Short

June 15, 2026

5  out of  5
rating by Denee Short
"So kind and communicates very well! Helped me to understand my coverage."
We responded:
"Hi Denee! Thank you so much for the compliments and 5 ⭐️ Review! "
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Tonie Hames

June 12, 2026

1  out of  5
rating by Tonie Hames
"My insurance continued to increase with no tickets or wrecks. I went from two newer vehicles down to one. When calling to ask about my new payments I was told it would be the same installments. I asked even with down grading vehicles and to only one? Yes, that's the payment you have been paying was the reply. Multiple companies quoted me less than half the price so I have decided to part ways after all the years."
We responded:
"Hi Tonie! I’m having a hard time finding your account. Happy to look again for your account if you want to give us a call at 770.445.4431. Thanks! "
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Seab Baker

June 10, 2026

5  out of  5
rating by Seab Baker
"Great customer service!!
Very nice folks to deal with and work with."
We responded:
"Thanks Seab! We enjoy working with your family! We appreciate the kinda review. "
Profile photo of Anakarina Suarez

Anakarina Suarez

June 2, 2026

5  out of  5
rating by Anakarina Suarez
"I had a great experience working with Matthew Cole from State Farm and Suzanne Whitworth’s team. Matthew took the time to understand my needs and helped me find a fair and competitive price for both my home and auto insurance.
Throughout the process, the entire team has been incredibly professional, responsive, and helpful. They consistently go above and beyond to make sure everything is clear and taken care of, and they truly make you feel like part of the family rather than just another customer.
I highly recommend Matthew and Suzanne Whitworth’s team if you’re looking for excellent service, attention to detail, and a team that genuinely cares about their clients."
We responded:
"Thank you so much for the 5-star review! Matthew enjoys helping families find the best fit for coverage and price. We are glad you are here! Come see us soon 😊"
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Evan Thompson

June 1, 2026

5  out of  5
rating by Evan Thompson
"covered my pet gerbils car accident, 10/10"
We responded:
"Insurance is for the crazy stuff too Evan! 🤪 Thanks for the 5 Star Review! "
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Steven Moo

June 1, 2026

5  out of  5
rating by Steven Moo
"Really great agent and super helpful and attentive staff."
We responded:
"Steven Moo! Thank you sir! You know customer service so this 5⭐️ review means the world to us!"
Profile photo of James Naomi

James Naomi

May 19, 2026

5  out of  5
rating by James Naomi
"I recently visited the Suzanne Whitworth State Farm office and had such a great experience! From the moment you walk in, the office feels warm and welcoming — especially with the beautiful fish tank that adds such a calming touch.
What really stood out to me is how community-focused this team is. They are currently collecting donations for Shepherd’s Rest Women’s Shelter, which speaks volumes about their commitment to supporting local families and making a difference beyond insurance services. It’s refreshing to see a business that genuinely cares about the community they serve.
Friendly staff, a welcoming atmosphere, and a heart for the community — highly recommend Suzanne Whitworth State Farm!"
We responded:
"What a kind and complimentary Review! So nice to visit with you today - see you soon! 😉"
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Cierra Robertson

May 11, 2026

5  out of  5
rating by Cierra Robertson
"They helped me so much"
We responded:
"Awesome to hear! And thank you for the 5 ⭐️ review! "
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Mary Hammonds

May 7, 2026

5  out of  5
rating by Mary Hammonds
"We changed our home owners insurance to State Farm last year and have been very pleased! We also moved our auto insurance policy in April. Sabrina was as always very prompt, knowledgeable and a joy to work with. She saved us money as well and we appreciate her very much."
We responded:
"This is wonderful to hear! Thanks for the ⭐️⭐️⭐️⭐️⭐️ review Mary! "
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Maddie Maxwell

May 6, 2026

5  out of  5
rating by Maddie Maxwell
"State Farm saved me. I was paying for 2 vehicles 1 on liability and 1 on full coverage for 1012$ a month with Allstate. Now I pay 380 with both vehicles with renters insurance and so other things. ⭐️⭐️"
We responded:
"Woohooo! Isn’t this awesome news?Thank you Maddie!"
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Tony Houston

April 23, 2026

5  out of  5
rating by Tony Houston
"Great customer service. Zach made it easy to get my car insured. Highly recommend. Thanks Zach"
We responded:
"Nice to hear Zaxh was able to help today! Thank you Tony for the 5 ⭐️ Review!"
Profile photo of Derrick Irving

Derrick Irving

April 9, 2026

5  out of  5
rating by Derrick Irving
"Matt is your guy, he’s easy to deal with fast with responding, and treats you like a friend! Glad to be doing business with solid people!"
We responded:
"Awesome to hear Matthew was helpful! Welcome aboard Derrick! "